Cancellation Policy

Americade Cancellation Policy

Please submit your cancellation/refund request in writing. Prior to 10 days before the event start date, you’ll receive a refund of what you paid, less a $35 cancellation fee and 5% credit card processing fee. Within 10 days of the event’s start date, unless your cancellation is due to a medical emergency, we won’t be able to refund anything (at that point, we aren’t able to cancel your meal reservations included in your package). All medical emergency requests must be accompanied with documentation validating the medical emergency. All refunds will be issued by September 1st.

If the event is cancelled due to COVID-19, you will be refunded your entire registration less the 5% credit card processing fee.

Touratech DirtDAZE Cancellation Policy

Please submit your cancellation/refund request in writing. Prior to 10 days before the event start date, you’ll receive a refund of what you paid, less a $35 cancellation fee and 5% credit card processing. Within 10 days of the event’s start date, unless your cancellation is due to a medical emergency, we won’t be able to refund anything (at that point, we aren’t able to cancel your meal reservations included in your package). All medical emergency requests must be accompanied with documentation validating the medical emergency. All refunds will be issued by September 30th.

If the event is cancelled due to COVID-19, you will be refunded your entire registration less the 5% credit card processing fee.

Rolling Thru America Cancellation Policy

Cancellation/refund requests must be submitted in writing. In the event that we are able to refill your space prior to the tour, you will be refunded everything you’ve paid for the tour, minus the $35 cancellation fee.

Cancellation fees are as follows until we are able to fill your space:

Cancellations received prior to June 1st will be entitled to a 90% refund.
Cancellations received June 1st – July 31st will be entitled to a 50% refund.
Cancellations received after August 1st, 2020 will not be entitled to a refund as we will have paid for all meals and lodging at this time.
All cancellation refunds will incur a $35 cancellation fee per household and 5% credit card processing fees.  Refunds will be issued no later than 30 days after the event ends. Medical emergency cancellations must be accompanied with documentation validating the medical emergency. The event runs rain or shine and we recommend you come prepared for all weather conditions.

PLEASE NOTE: The closer we get to these trips, the harder the spot is to fill. Due to this, we must adhere strictly to the refund guidelines above. We strongly recommend that you purchase trip insurance for your tour in case of emergency, medical illness, surgery, etc. We do not offer travel insurance through us, but there are many options available online for low cost.

If the event is cancelled due to COVID-19, you will be refunded your entire registration less the 5% credit card processing fee.

All cancellations can be sent to mcarr@americade.com or snail mailed to Americade, PO Box 2205, Glens Falls, NY 12801